Signal light used on caravan trailer vehicle light

Q1:What is the quality of your product? Is there a relevant certification?

Is there a trademark? Whether there is a patent.

A:Our products have a two-year warranty. Calculated from the date the customer receives the goods. In the event of a non-conforming product, we will re-submit a qualified product to replace the non-conforming product. Some of our products have relevant industry certifications, such as CCC, DOT, ECE, CE, ROHS, etc. Please read the product details page or consult our business staff. Unless otherwise stated, our products have been marked with trademark KS. Our trademark KS has been remarked in China, the United States, Europe, and the United Kingdom to prevent counterfeiting and protect the rights of dealers and agents. Some of our products have been registered with appearance or utility or invention patents to prevent violations and protect the rights of dealers and agents.

Q2:Is the price of your products negotiable?

A:Our products are clearly priced and do not accept bargaining under the same quantity and specifications. The quantity is excellent, the same quality of the same product of our company will never be shoddy and deceive customers.

Q3:What's the MOQ? 

A:The minimum production batch of our production is 500 sets. However, in order to give customers a better shopping experience, our company has stocked some products. Normal stocks range from 100 to 500. In the case of stock, we do not set the MOQ. But if it is lower than the standard order quantity, the price will rise to different extents.

 Q4:What is your sample policy?

A:We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and 
the courier cost. If you can provides the rail report,photos and videos, we will refund the sample fee (no more than $20 for the sample fee). If you has a follow-up order, we will refunded parts of the sample fee.

Q5:How about your delivery time?  

A:Our company has three factories: mold factory, PCBA patch and plug-in factory, injection Wire Harness assembly factory. The delivery date mentioned here refers to the delivery of large quantities of confirmed samples. If the order amount does not exceed $15000, the delivery time is 30-45 days. When the amount is large or the workshop is full, it depends on the situation.

Q6:What payment method your company accepts?

 A:Alibaba trade assurance,Paypal,Bank to Bank,etc. We advise customers to place order online as Alibaba company as an intermediary, more credit, more assured!

Q7:Do you test all your goods before delivery? How about your company testing?

A:Our products are 100% inspected before shipment, ensuring that each product received by customer is a qualified product.

Each product has undergone at least four full inspections during the production process:

 First: When the PCBA circuit board module is completed

Second: When the wire harness is welded

Third: When the assembly is completed

Fourth: When packaging.

Meantime,our company will regularly take a part of the product for a few hours of aging, and can take a long time fatigue test to check its anti-attenuation ability. If one fails, the entire batch will be aged. Real implementation the quality policy: customer first, quality first !

In addition to aging, our company will also do ROHS, high and low temperature, UV protection, waterproof, anti-vibration test. For work lights and interior lights, we will regularly check whether the lumen values match the specifications. For products with CCC, DOT, ECE, ADR and other traffic safety certifications, our company will regularly check the lighting distribution to determine whether the batch products meet the regulatory requirements.

Q8: What is your terms of packing?

A:Generally, our products are available in bulk (bubble bag packaging), carton, double blister and single blister card. In the case of no indication, the default is bulk.

Also our company can assist customers in designing retail packaging. However, printing plate costs and knife mold fees will be incurred. And there are also requirements for the number of orders, the general packaging company requires more than 2000.

Q9: Can you provide customer logo on your product?

A: We have two laser marking machines for carbon dioxide and fiber. So we can help you engraved your logo on the product and provide your a personalized display.

Q10:Can you provide OEM, ODM product customization?

 A:We accept OEM and ODM orders, and also we will keep your customers' secrets.